We believe that only happy employees can inspire our customers. So we do our best to support them. As a family business, we pay particular attention to the needs of parents. We offer all our employees flexible working hours and a family service that helps them find day-care and provides free emergency care, for example. You exercise at a gym? We reward this with a subsidy for selected studios. You pay attention to your diet? We supply fruit and beverages. If you have questions about your health, you can consult the company doctor. We also offer ergonomic workplace consultations. We host company, family, and sports events to strengthen a sense of community.
Gebr. Heinemann attracts the best talents and is proud to appropriately reward first-class performance. Not only through your salary, but also through attractive additional benefits. You will enjoy subsidies for public transport tickets; staff discounts on our exclusive product ranges; honour system-based working hours without core working hours, as well as remote working (except for shift work); offers from the PME Family Service; staff events, loyalty bonuses, and much more. We also offer you a company pension scheme in the form of an employer-funded direct insurance policy with Allianz, and will [be happy to] take over any existing insurance contracts you bring with you. But our most important token of gratitude is the personal appreciation and respect we have for our employees.
Diversity is what makes the world so interesting – which is why we strive to have employees who reflect this diversity. We warmly welcome all types of people. We don’t care about your age, skin colour, gender, or sexual orientation, but rather your passion for the job and your professional and social skills. We believe that different personalities enrich us, and appreciate being able to see things from different perspectives.
Our business segment is developing dynamically. So are we. Likewise, we support our employees in permanently improving their own skills and strengths. Through professional and needs-based further education offers as well as custom-tailored [advanced] training. Online and offline. For example in Sales, Product Range, Skills and Leadership. We also conduct regular surveys and personal interviews to gain a better understanding of the respective situation of our employees. Based on this, we jointly develop measures to meet individual needs.
Of all the global travel retailers, only one is a family business: us. Gebr. Heinemann is a 5th generation family business. For over 140 years we have been making the hearts of travellers beat higher and inspiring our customers. With outstanding service and exclusive product ranges. Besides our HEINEMANN Duty Free Shops at airports and on cruise ships, we supply more than 1,000 wholesale customers in 100-plus countries. Our cooperation is characterised by trust, the transfer of responsibility, open-mindedness, appreciation, and respect. Together, we explore new paths, open up new markets, and shape a successful future.
There is no repair service for our Earth – which is why we do everything we can to protect it. Gebr. Heinemann reduces waste and energy consumption, uses resources as sparingly as possible, and operates sustainably. We also live our commitment in our communities, support those in need, and get involved in social projects. In short: we take responsibility for our employees, the environment, and society. After all, we’d like to be successful in an environment that is worth living in and beautiful even 100 years from now.
Our journey began in Hamburg in 1879. Brothers Carl Friedrich Eduard Heinemann and Heinrich Christian Carl Heinemann founded the company Gebr. Heinemann to supply ship outfitters with duty- and tax-free goods. The company grew rapidly, but also had to overcome some setbacks. In 1910, a major fire destroyed valuable stocks. In 1943, the warehouse at Sandtorkai was completely destroyed in the Hamburg firestorm. And in 1962, the great storm surge rendered large parts of the stocks unusable. But all these setbacks failed to curb our passion for retail and for happy customers. Today, the Heinemann brothers’ venture has grown into a global company. With our product range, we offer travellers all over the world what they want – whether in duty-free shops at the airport or while shopping above the clouds, or on board cruise ships. We also supply more than 1,000 wholesale customers worldwide.