Trainee programme: Retail Management (Airport)

 

This 18-month programme teaches trainees everything they need to know to enter the business area of retail management in airports at management level.
Your training will take place at various sites: at national and international airports as well as the company headquarter.

As a trainee, you will apply the skills you are learning to real-life situations from day one; you will be working as part of the team in which you carry out your training. You become familiar with the structures and relationships within the company as you undergo intensive preparation for practical application.

The Gebr. Heinemann trainee programme is modular in structure, and comprises four phases:

 

     I. Basic training
    II. Advanced level one
   III. Advanced level two
   IV. Preparation for destination post

 

Wherever possible, we will aim to orientate course content around your own strengths and skills as well as the company’s present requirements.

 

 

Welcome Days

During the first few days, we start by welcoming you to the company!

 

You will meet the managers and your fellow trainees, and various company departments will introduce you to the world of Gebr. Heinemann. You will also get to know your mentor, the person who will guide you through the next 18 months.

 

 

I. Basic training (6 month)

For the first six months, as we explain the basic structures of the retail area, you will be deployed to various company sites.
Here you will become familiar with the process flows, interfaces and characteristics of an airport – in the areas of sales, logistics, shop management and personnel management.

 

From the start, you will play a full part in day-to-day business activities as you gain a detailed overview of the various fields of responsibility. During this induction period, you will work with other departments in your capacity as a trainee from an early stage, and soon find yourself acting as a point of contact for colleagues and customers. You will also start to take personal responsibility for projects.

At the end of the basic training period, we will hold initial orientation meetings with you. The point of these sessions is to agree which of the business areas you have so far encountered most closely corresponds to your personal strengths and interests, and may therefore be suitable as your future field of application. 

 

II. Advanced level one (3 months)

During the first advanced phase, you will learn about central areas, which are of particular relevance to retail. You will study the complex interdependencies and processes that exist within an international trading company such as ours.
You will play a part in planning and supervising retail activities at home and abroad, and take personal responsibility for projects.

 

During this phase, you will have the chance to forge closer relationships with fellow trainees on the Headquarter Division programme, and work with them on an inter-departmental project. As you become familiar with new working methods and learn how to generate synergy, you will benefit from regular opportunities to exchange ideas. Finally you will present your results to the executive board.

 

 

 

III. Advanced level two (approx. 6 months)

The structure and the timing of both the second advanced level (III) and the preparation phase for your destination post (IV) will be defined in agreement with you.

 

Over these six months, you will consolidate your knowledge with a placement at another airport, and complete a posting abroad to one of our international locations. In the process, you will apply the specialist knowledge you have obtained to real-life situations and broaden your skills base. For the first time, you will accept management responsibility in the shop and complete projects independently. 

 

IV. Preparation for destination post (approx. 3 months)

In the final phase of your trainee programme, we will hold personal destination meetings with you to identify your specialist and individual strengths and coordinate these with current company requirements.

 

Having decided on your future field of application, you will undergo intensive preparation to assume your role at Gebr. Heinemann.

When you have completed the trainee course, you will take up your position as a junior manager at one of our many airport sites. Gebr. Heinemann will make sure you have various opportunities to develop your career. 

 

Development

Throughout the trainee programme, a wealth of advice and suggestions on personal and job-specific development will be extended to you from human resources staff, your mentor and the contact persons in the various departments. Individual guidance is contained in an induction plan that defines your learning objectives; you will formulate the plan together with the staff in various departments.
Your strengths and interests will be pinpointed along with your personal achievements during the programme in regular feedback sessions with the departments and personnel development officers.

 

Training courses and seminars tailored to your chosen destination post will be offered at all stages of the trainee programme. For example, you may be encouraged to join courses focusing on project management, leadership, products or EDP. 

 

Requirements

Personal

- You are a fast organiser, a strong communicator and enjoy working for and with other people
- You approach complex subjects in a structured and efficient manner
- You are honest, approachable, responsible, assertive and target-focused
- You are completely customer-oriented in all your actions
- You are highly inventive and a quick learner
- You possess an enthusiasm for operational business, enjoy getting personally involved and display an interest in corporate interrelationships
- As a junior manager who is both a team leader and role model, you possess the ability to support, manage and motivate people
- A willingness to be mobile is essential, both during the trainee programme and in subsequent postings. Gebr. Heinemann supports this mobility with a wide range of employee benefits

 

Specialist

- You hold a degree in economics or a closely related field
- You possess a basic understanding of commercial principles
- You have completed a work placement in the field of service, retail or sales (or gained part-time/temporary work experience in these areas)
- Completion of vocational training in a relevant field (involving practical experience) will be considered an advantage
- Analytical, process-oriented thinking is one of your strengths
- You enjoy speaking English, and speak it well

 

We look forward to welcoming you as part of the family!